Blue Light Card
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Relatable articlesAm I eligible?
Information about our eligibility criteria and what needs to be provided on your application
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Relatable articlesHow do I renew my Blue Light Card?
The option to create your card renewal application will become available via your account on the first day of the month your card is due to expire. Please note that beginning your renewal application before the expiry date will remove the virtual card from your app. But don't worry, your physical card can still be used and you'll still have access to all offers until the expiry date of your card. To renew via our website - go to the 'My Card' section once logged into your account
My card says awaiting staff approval/processing, what does this mean?
This means that your card is moving through the application process and there is currently no action for you to take. We'll either be checking the ID you have uploaded, or your card will be being printed. Keep an eye out for emails from us with more updates and especially for any outstanding actions you'll need to take!
Why can't I request any more vault codes for an offer?
Our vault code offers have a limit for the number of codes you can request in a 3 month period. Please refer to the offer description of individual offers for more information