You can report your card as lost via our website by heading to the 'My Card' section. The option to report your card as lost will show above your virtual card, please select this. Once selected, press 'Submit lost card'.
You can report your card as lost via our app by heading to the small card icon, this can be found at the bottom of the app. The option to report your card as lost will show underneath your virtual card.
Once your card is reported as lost, your card will be removed from your account and you will need to re-apply.
Want to know more? You can view our terms and conditions here.