If you've got your Blue Light Card and have changed your address, we don't need to update this on our system. We only store your address to fulfill the postage of the card and then it's deleted from our system once the card has left the printing offices.
The first step of your future card applications will require you to enter your delivery address for the card.
If your application is completed (i.e your ID has been approved and your payment has been made), unfortunately we can't change your delivery address at this point. If your card does not/has not arrived after 14 days from postage, you'll be able to select 'Card not arrived' in the My Card section of your account to request another copy to be sent out.
If your application has not yet been completed (i.e your ID has not yet been approved or your payment has not yet been made), the team are able to update the address on your application however we cannot guarantee this. Please submit a request here