The quickest and easiest way to confirm your eligibility is adding and verifying your police service work email address during the application. If this doesn't work, we'll need to see one of the below matching the name on your Blue Light Card account:
Payslip showing:
- Name
- Police service affiliation
- Dated within 3 months
Common reasons for ID decline under this category
- The name on your ID card/payslip doesn't match your account
- Your payslip did not show a date from within the last 3 months
- The team were unable to find affiliation to a police service from your ID card/payslip
Are you a Special Constable?
When completing your card application we would need to see the below:
Please note the below document must be signed by your sergeant and show the name registered to your Blue Light Card account.
- A Headed letter from your Police Constabulary
Are you a Call Handler for BT999?
If so, you would be eligible for a Blue Light Card! For us to be able to approve your card application, we can only a Blue Light Card branded letter from BT999 that shows your name and that you are a BT999 Call Handler. (Please note - the letter will be provided to you by your employer. Do not upload your ID card or payslip as this will not be accepted).
Have you retired from the Police Service?
Make sure you select 'Retired Police Service' from the trust/division list when signing up! Find out more information about ID to be provided here.
If you have retired since you first signed up and are renewing your card, you'll be able to update your employment details as the first stage of renewing your card.