If your work email address was not accepted as work ID, you will need to provide a photo of a different form of work ID. Please log in to your account and visit the My Card section to provide this.
If you are unsure what ID you need to provide for your application, please see the full list select your category under the 'Our sign-up categories' page.
We are unable to manually validate your work email address for you, so you will need to provide a photo of a form of work ID for the team to check.