Why can’t I link my Blue Light Card to the KFC app?
Have you tried the below?
- Make sure that only your card number is entered in the 'Enter your Blue Light Card number' box (do not include BLC)
- Make sure there are no spaces at the beginning and end of your name in the 'Enter your surname' box
- Make sure the surname you are inputting in the 'Enter your surname' box is the name registered to your account with us (please note this is case sensitive and must match your account exactly)
- Make sure that you are not using auto-fill and type directly into the relevant box
- Still need help? Submit a request here
How do I unlink my Blue Light Card from the KFC app?
You don't need to as it will remain for 2 years after linking, at which point you can enter your new card number. But if you still wish to unlink, then please contact KFC directly.