We're sorry to hear that you've not received your vouchers!
Please reach out to Reward Gateway directly who is our current gift voucher provider and they will be able to look into this further for you. We do not distribute vouchers here at Blue Light Card.
You can contact them via the following:
1. Access your voucher shop by searching for the 'The Voucher Shop' via our website or app and click 'Get voucher'. You will then be redirected to our dedicated voucher shop
2. Click 'Need Help?'
3. You can ask them a question via the 'Have a question?' box
4. Alternatively, you can click 'Contact Us' to submit an enquiry, use their live chat option, or contact them via telephone on 0203 780 1891