We're sorry to hear that you would like to cancel your application.
If you are looking to cancel your application because your ID has been declined, this doesn't always mean that you aren't eligible for a card. We will have reached out via email to let you know why your ID has been declined and let you know if you are not eligible. For more information on why your ID may have been declined and your next steps, please see this article.
If you would like to cancel your application and have paid the £4.99, our team will need to action a refund for you. Please submit a request here.