If your account is not registered as a retired category, you might still be advised to use your work email when starting your renewal.
You will still have the option to upload a photo of your work ID instead, which you can select to provide the relevant retired ID. We can then update your account to the relevant retired category whilst reviewing it for your renewal.
If you'd rather update your details before continuing with your renewal, please submit a request here.
For more information on our eligible retired categories and the type of ID we need to see, please visit the section: Our eligible retired categories
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