Need to change where we post your card, or the county on your account? Here's how:
🏠 I need to update my delivery address
We only use your delivery address to post your card, so you don't need to update it until you're renewing - just review (and edit if needed) your delivery address as part of your renewal
Your card isn't sent to the address we have on file automatically, so double check it's right when you renew
Want to know more? Here's how to renew your card
📍 I want to change my county
If you want to see local offers, but don't wish to share your location data; the app will default to local offers within the county listed on your account
To help show you the right local offers in the app, you can change your county at any time
- Log in to your account. Then go to Personal information
- Scroll down to the County section. This is where your current county is shown
- Update your county and save your changes. Make sure you save, or the change won't stick
For more information on local offers, see our dedicated help centre page
Can't find the County section, or your change isn't saving? Get in touch