If you’re trying to request a discount code but the option isn’t available, there are a couple of things worth checking first.
- Check your Wallet - you may already have a valid code for that partner. Head to your wallet and check whether a previously requested code is still available to use.
- Check if you’ve hit the request limit - each offer has a limit on how many codes you can request, and this varies by partner. If you’ve already used a code for that partner and are unable to request another, you’ve likely reached the limit for that period.
- Wait for your limit to reset - each code you request has its own refresh date, and your limit resets automatically once that date passes.
If you’re not sure whether you’ve hit the limit or when it resets, get in touch and our team can check your code request history and advise when you’ll next be able to request one.