💳 Need Help with a Purchase from Our Voucher Shop?
If you made a purchase through our Voucher Shop (Reward Gateway), you'll need to contact their team directly for support.
Here’s how you can get in touch with them:
📞 By Phone:
Call 0203 780 1891 — their Helpdesk is available 24/7, so someone will always be there to assist you.
💬 Via Live Chat:
Log into your Blue Light Card account
Head to the voucher portal
Tap the ‘☰’ menu icon (top left corner if you're using the app)
Select ‘Need Help?’ from the menu
From there, you can:
Search their FAQs ✅
Or speak to a team member directly via Live Chat 💬
If you need help getting to the portal or have any other questions, we’re always happy to assist 💙