Weâre here to helpâjust not by phone! If you need support, the quickest way to reach us is through our online Help Centre. Contact Us
đ Send us a message
To get in touch, please use the âSubmit a requestâ form at the top of this page. Youâll need to be logged into your Blue Light Card account so we can match your details and help you faster.
The more info you give us (like a description of the issue, your account email, and any helpful screenshots), the quicker we can sort things for you đ
đ Our support hours
Weâre available Monday to Friday, 9am to 5pm (excluding bank holidays).
Weâll always do our best to get back to you as quickly as we can. Youâll receive an email to let you know when weâve replied.
đĄ A quick reminder
We donât offer phone support, and our previous email address (contact@bluelightcard.co.uk) is no longer in use. The Help Centre is the best way to reach us.