Submit a request – Blue Light Card

Please select a query below

Your email address

Subject of your query

Nature of Offer enquiry

First name

Last name

Phone number(optional)

We only request your phone number as a security measure to locate your account. We are unable to offer any help over the phone

Blue Light Card number

If you haven't got a Blue Light Card but you've paid for one, you can also provide your transaction reference number which can be found in your payment confirmation email and looks like 1234567-7654321.

Job role on your Blue Light Card account

Employer on your Blue Light Card account

What issue/error message are you facing?

Which type of voucher do you need assistance with?

Voucher query

What type of offer are you trying to redeem?

Which attraction is your enquiry regarding?

What restaurant are you trying to use this with?

What items did you try to purchase in the restaurant?

What's the nature of your problem with your cinema offer?

What type of travel partner is this related to?

Name of brand

How would you describe the offer?

What type of vehicle were you trying to hire?

Departure date

Departure location

Departure time

How many people were in your dining party?

Amount of final bill

Arrival date

Booking start date

Booking end date

Arrival time

Destination location

Class of travel

Examples include First class, Standard, Premium etc

Date of screening

Time of screening

Film title

Location of the cinema

Drop off date

Drop off location

Drop off time

Is this a return trip?

Pick up date

Pick up time

Return Date

Return departure time

Return departure location

Return arrival time

Return arrival location

Cruise destination

Examples include Nordic cruise, Caribbean cruise etc

Pick up location

Location

Hotel/Accommodation name

Make and model of the car

Number of Adults

Number of Children

Number of rooms

Policy start date

Policy end date

Type of policy

Cover type

Room type

Examples include Standard room, double room, king room etc

Details of the Room Type

Examples include Cabin, Suite, Sea view, Balcony etc

Voucher type(optional)

What airport is this related to?

What item(s) were you trying to buy?

What date did you attempt to use the offer?

What is the discount code you were trying to use?

If you access this offer via a link, please enter the URL instead

What is the value of the gift card you want to purchase?

What offer were you trying to redeem?

If you used a code, please enter the code

Will you be travelling with a pet?

Any add-ons purchased

Specify any add-ons that had been purchased

Further details

Please enter any further details relating to your request and provide relevant attachments below. A member of the team will follow up with you soon.

Attachments(optional)

Add file or drop files here