Please attach a screenshot of the error message to your request if you are able to
Please go to your App Store/Play Store, search for Blue Light Card and share the 'Version' number that you can see. If an update is required, please action the update first
Please give the email address linked to your account (if applicable)
If you haven't got a Blue Light Card but you've paid for one, you can also provide your transaction reference number which can be found in your payment confirmation email and looks like 1234567-7654321.
We only request your phone number as a security measure to locate your account. We are unable to offer any help over the phone
Please enter any further details relating to your request and provide relevant attachments below. A member of the team will follow up with you soon.