Cinema voucher

We advise that you add the email address: tickets@serviceseats.com to your email address book to prevent any non-delivery of vouchers.

Please also check any spam/junk email folders as sometimes emails can be misplaced.

You can also view your previously purchased vouchers via the 'Your Vouchers' button in the Service Seats portal:

If you are still unable to locate your vouchers, please contact the Service Seats team on: hello@serviceseats.com who will be able to assist.

Please ensure that you are following the 'How To Use' guide for each cinema voucher, which can be found at the top of the Service Seats portal:

Please also ensure that you are selecting a film that has the correct aged rating and has not had upgraded options (seats) added to the basket.

If you need any further guidance on this, please contact the Service Seats team on: hello@serviceseats.com who will be able to assist.

Please contact the Service Seats team directly on: hello@serviceseats.com and they will be able to advise further. 

Please note this email address is for Service Seats queries only.

You can contact the Service Seats team via email on: hello@serviceseats.com 

Cinema vouchers will be emailed to the email address used to make the purchase. 

You can also view previously purchased vouchers via the Service Seats portal which can be accessed via your Blue Light Card account/app:

1. Search 'Service Seats' on the Blue Light Card website (once logged into your account)

2. Select the Service Seats offer

3. Click 'Get discount'

4. Click 'Continue to partner website'

5. Click 'Your Vouchers' in the top right-hand corner

6. Enter the email address and surname used to purchase the vouchers

7. Your previously purchased vouchers should then be listed

If you need any further guidance on this, please contact the Service Seats team directly on: hello@serviceseats.com who will be able to assist.

Cinema vouchers can be purchased via the Service Seats portal which is accessible via your Blue Light Card account.

1. Search 'Service Seats' on the Blue Light Card website (once logged into your account)

2. Select the Service Seats offer

3. Click 'Get discount'

4. Click 'Continue to partner website'

5. Click your preferred cinema

6. Follow the steps shown to select your preferred cinema location, type of voucher and number of vouchers

7. Continue through to enter your personal details and make payment. Your cinema vouchers should then be emailed to you. 

Haven't received your vouchers? Please refer to this article.