Generic code

Unfortunately we are no longer able to offer a discount with Sports Direct, Flannels, Frasers, Jack Wills and USC.

We have reached out to Frasers Group but, at this time, we cannot share any further details and are unable to commit to any discounts being reinstated. 

Here are some common reasons why the offer/generic code might not be working:

The item you are trying to buy/book is excluded - please check the terms and conditions of the offer before contacting us to make sure that the item/booking falls within the criteria for the discount

You are not redeeming the offer in the correct way - the offer description on the offer page will give you more information about what you need to do to redeem the discount

If there are technical issues meaning you cannot access a generic code for an offer, please let us know by submitting a request and we will work to get this fixed as soon as possible. Sometimes this requires us to contact the company themselves, so the offer might be removed from view. We apologise for any inconvenience in this.

Please note - If you continue with your purchase without the discount applied, you have authorised the transaction with no discount and this will then be at the company’s discretion to provide any resolution. To discuss this further, you will need to contact that company directly.

As stated in the Terms and Conditions shown on our website:

10. Should an offer not work and not provide a discount, it is up to the member to contact Blue Light Card to notify and report this. If a member continues with their purchase without the discount, then the member has authorised the transaction with no discount and it will be down to the company's discretion as to whether they provide a refund on the discount amount.