Vouchers

You can view purchased vouchers via The Voucher Shop which is accessible through your Blue Light Card account/app.

1. Search for 'The Voucher Shop' via our website or app and click 'Get voucher'. You will then be redirected to our dedicated voucher shop

2. Click on 'Account' in the top right-hand corner

3. You can then navigate to your previously purchased vouchers and currently usable vouchers via the sections shown under 'Discounts'

Please reach out to Reward Gateway directly who is our current voucher provider and they will be able to look further into refunding your voucher(s). 

You can contact them via the following:

1. Access your voucher shop by searching for 'The Voucher Shop' via our website or app and click 'Get voucher'. You will then be redirected to our dedicated voucher shop

2. Click 'Need Help?'

3. You can ask them a question via the 'Have a question?' box

4. Alternatively, you can click 'Contact Us' to submit an enquiry, use their live chat option, or contact them via telephone on 0203 780 1891

We're sorry to hear that you've not received your vouchers!

Please reach out to Reward Gateway directly who is our current gift voucher provider and they will be able to look into this further for you. We do not distribute vouchers here at Blue Light Card.

You can contact them via the following:

1. Access your voucher shop by searching for the 'The Voucher Shop' via our website or app and click 'Get voucher'. You will then be redirected to our dedicated voucher shop

2. Click 'Need Help?'

3. You can ask them a question via the 'Have a question?' box

4. Alternatively, you can click 'Contact Us' to submit an enquiry, use their live chat option, or contact them via telephone on 0203 780 1891

Some of our offers provide Amazon gift vouchers with the purchase of the offer, for example Go.Compare

Please note, these vouchers will be received within 120-150 days of purchase for the company to check eligibility of the purchase. We do not distribute Amazon vouchers here at Blue Light Card. These are sent to members from the company themselves. 

Please refer to the Terms and Conditions for each offer for more information.