Voucher Shop/gift card purchases (Rewards Gateway)

Simply put, you just need to enter the amount of money that you want on the voucher. The Rewards Gateway system then works out how much you'll need to pay and take that off your purchase of the voucher.

For example, you want an instant voucher with £100 on, and the offer has a 4% discount. You enter £100 as this is how much you would like on the voucher. 

Once the voucher is added to your basket, you get £100 value on the card but only pay £96 for it!

You can view purchased vouchers via The Voucher Shop which is accessible through your Blue Light Card account/app.

1. Search for 'The Voucher Shop' via our website or app and click 'Get voucher'. You will then be redirected to our dedicated voucher shop

2. Click on 'Account' in the top right-hand corner

3. You can then navigate to your previously purchased vouchers and currently usable vouchers via the sections shown under 'Discounts'

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Please reach out to Reward Gateway directly who is our current voucher provider and they will be able to look further into refunding your voucher(s). 

You can contact them via the following:

1. Access your voucher shop by searching for 'The Voucher Shop' via our website or app and click 'Get voucher'. You will then be redirected to our dedicated voucher shop

2. Click 'Need Help?'

3. You can ask them a question via the 'Have a question?' box

4. Alternatively, you can click 'Contact Us' to submit an enquiry, use their live chat option, or contact them via telephone on 0203 780 1891

We're sorry to hear that you've not received your vouchers!

Please reach out to Reward Gateway directly who is our current gift voucher provider and they will be able to look into this further for you. We do not distribute vouchers here at Blue Light Card.

You can contact them via the following:

1. Access your voucher shop by searching for the 'The Voucher Shop' via our website or app and click 'Get voucher'. You will then be redirected to our dedicated voucher shop

2. Click 'Need Help?'

3. You can ask them a question via the 'Have a question?' box

4. Alternatively, you can click 'Contact Us' to submit an enquiry, use their live chat option, or contact them via telephone on 0203 780 1891