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đź‘› Your Wallet - everything you need to know

Updated

Your Wallet is where you’ll find all your requested Discount Codes, Shopping Cards and Cinema Vouchers in one place.

NOTE: Once you open a Cinema Voucher or view a Shopping Card, we can no longer refund them.

To find your Wallet, follow the steps below!

On the website:

  1. Log in and select the person icon.
  2. Select Wallet from the menu on the left of the page.
  3. Choose Codes (for Discount Codes), Shopping Cards or Cinema Vouchers as seen below!

On the app:

  1. Log in to your account.
  2. Tap Wallet at the bottom right of the screen.
  3. Tap between Discount Codes, Shopping Cards and Cinema Vouchers.

 

Can’t see your offer in your Wallet?

Not every offer needs a code, so it may not appear here. Check our Types of Offers article to see what type of offer you have and whether a code is needed.

Can I delete expired or used codes from my Wallet?

At the moment, expired or redeemed codes can’t be removed from your wallet. This means you may still see codes you’ve already used - this is expected and doesn’t affect your account.

If you see “This offer is not available” and can’t request a new code, you may have reached the request limit. Your limit will reset automatically once the refresh date passes. See our Why can’t I request a discount code? article for more information.

If your offer does use a code, here’s where to find it.
  1. Check your device’s clipboard - codes are copied automatically to the device you used to request it. Try pasting directly into the partner’s website.
  2. Check your codes in the app - log in and tap the Wallet icon at the bottom of the screen. Your codes will show from most recent to oldest, so you can find what you’re looking for.
  3. Check your codes in the Wallet - log in, go to My Account, then select Discount codes. 
    • You’ll also find your Shopping Cards and Cinema Vouchers in the wallet!
  4. Check your emails - we’ll email every code you request to the email address linked to your Blue Light Card account, so check your inbox if you can’t find it in the app or website.

If you’ve checked the above and still can’t locate your code, get in touch and let us know which offer you’re looking for - we’ll look into it for you.

 

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