If you've entered a code on a partner's website but can't see a discount applied, there are a couple of things worth checking first.
Not sure what type of offer you're looking at? Check our types of offer article to confirm a code is required for the saving!
- Check the offer terms and conditions - sometimes errors can appear even when a code looks accepted. Check that your basket matches the terms of the offer before trying again.
- Clear your cache and cookies - old data on your device can sometimes prevent a discount from showing. Clear your cache and cookies, then try again.
- Request a new code - on the offer page, request a new discount code to see if the saving shows this time.
If you've tried the above and still can't see a saving applied, get in touch and let us know which offer you're having trouble with and the code you used - we'll look into it for you.